Raptor Tourism Privacy Policy
Introduction
Raptor Tourism (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website at raptortourism.com (“Website”) and use our desert safari booking services (“Services”).
Information We Collect
- Personal Information You Provide: When booking our Services, you may provide:
- Name
- Email address
- Phone number
- Location information (pickup/drop-off address)
- Payment details (if processed through our Website)
- Other information relevant to your booking or inquiries
- Information Collected Automatically:
- Device information: Type of device, operating system, IP address
- Website usage: Pages visited, actions taken, date/time of access
- Cookies and similar technologies: Small data files stored on your device to enhance website functionality and user experience.
How We Use Your Information
- Provide Our Services: Process bookings, communicate with you regarding your experience, and facilitate payments.
- Improve User Experience: Analyze website usage to enhance functionality and personalize your experience.
- Marketing and Promotions: With your consent, send you updates on our services, offers, and promotions.
- Customer Support: Respond to inquiries, troubleshoot issues, and provide assistance.
- Legal Compliance: Fulfill legal obligations or defend our rights.
How We Share Your Information
- Service Providers: We may share information with third-party vendors who support our business operations (e.g., booking platforms, payment processors).
- Legal Reasons: We may disclose information if required by law, to protect our rights, or in the event of a business transfer.
- With Your Consent: We may share information with your explicit consent for other purposes.
Data Security
We implement reasonable technical and administrative measures to safeguard your personal information. However, no transmission method is 100% secure.
Your Data Rights
You may have the right to:
- Access and Correction: Request access to the information we hold about you and make necessary corrections.
- Deletion: Request the deletion of your personal information, subject to certain exceptions.
- Opt-Out of Marketing: Opt out of receiving marketing communications.
- Restrict Processing: Request restriction of processing your personal information.
- Portability: Request a copy of your personal information in a structured format.
Cookies
We use cookies to improve your website experience. You can manage cookie settings on your browser. Please note that disabling cookies may affect website functionality.
Children’s Privacy
Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update our Privacy Policy from time to time. We’ll post the updated version on our website with the “last revised” date.
Contact Us
If you have any questions about our Privacy Policy or your data rights, please contact us at:
- Email: info@raptortourism.com
- Phone: +971 50 754 1177
Last Revised: 13-Apr-2024